Subscription Was Automatically Renewed
Uninterrupted access to the millions of potential matches is very important to our subscribers. This is why all subscriptions paid by credit card, debit card, or PayPal are automatically renewed at the end of the subscription period. As a bonus, if this year's subscription rate is higher than what you're currently paying, auto-renewal keeps you at the same rate you signed up with. Discounts and special promotional rates don't carry over past the first subscription period.
The Auto-Renewal policy can be found in our Terms of Use document (under the Automatic Renewal heading) that each subscriber agrees to. We also try to make sure it's clear during the subscription process.
Subscription Status
You can check the status of your subscription, including renewal date, subscription amount, and subscription plan at any time by accessing your Subscription Status page.
How to Turn Off Auto-Renewal
To turn off auto-renewal, simply follow the instructions Here.
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