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What's my browser version?

We work hard to keep our site running smoothly, so we apologize if you're encountering any technical issues.

In general, BB People Meet works best on the newer versions of most major browsers. If you're having trouble on the site, we recommend checking your browser version. If you see that you're using an older version of your browser, then we recommend updating to the latest version.

If you need to contact Customer Care about a technical issue, then it's good to know your browser version. This is one of the things we'll ask you about when we're trying to diagnose and resolve the issue.

Finding your browser version:

Google Chrome:

  1. Click the Google Chrome icon in the taskbar to open Google Chrome (if you already have the browser open, then navigate away from BB People Meet).
  2. Click the three-line icon in the Chrome browser toolbar.
  3. Select "Settings."
  4. Click the "About" link from the left menu.

Firefox:

  1. Click the Firefox icon in the taskbar to open Firefox (if you already have the browser open, then navigate away from BB People Meet).
  2. Click the menu button and select "Help" (the question-mark icon).
  3. Select "About Firefox."
  4. An “About Firefox” window will appear. The version number is listed underneath the Firefox name.

Edge:

  1. Click the Edge icon in the taskbar to open Edge (if you already have the browser open, then navigate away from BB People Meet).
  2. Select "More" in the upper-right corner.
  3. Select "Settings."
  4. Look for the version under "About this app."

Internet Explorer:

  1. Click the Internet Explorer icon in the taskbar to open Internet Explorer (if you already have the browser open, then navigate away from BB People Meet).
  2. Click the gear icon in the upper-right corner.
  3. Select "About Internet Explorer" from the drop-down menu.

Safari:

  1. Click the Safari icon on the taskbar to open Safari (if you already have the browser open, then navigate away from BB People Meet).
  2. Select Safari from the menu bar.
  3. Select "About Safari" from the drop-down menu.
  4. A dialog box will appear containing the browser's version number. The first number, located outside of the parenthesis, is the actual version of Safari.

Using a mobile device?

If you're using the mobile version of your browser, then the above steps usually won't work.

To find your mobile browser version, simply go into your phone's App Settings, and check the information for your browser app. The version should be available there.